Username - password problems

I seem to be having username and password problems on both the forum sites and on the Citadel5.com program site. Has something recently changed where usernames have been reset or something? I did a password reset and then the webiste said that my update period had expired even though I purchased a lifetime update license…
Thanks
Richard

From what I saw you probably already downloaded both programs? Yes, you have both GS-Calc and GS-Base with free lifetime updates. These are two merged accounts so if you use the “forgot password” form you need to choose them both. There are also two your older purchases with standard licenses, so perhaps you used the older passwords.